Stor-Right FAQ

OFFICE IS LOCATED AT 806 S. 48TH AVE.

NOW ACCEPTING VISA, MASTERCARD AND DISCOVER CREDIT CARDS!


What are the office hours?

We do not have an on-site office, please call 715-848-9161 or email StorRightStorage@gmail.com to make an appointment for a showing.

Phone hours:  Monday – Thursday 9:00 – 5:00 / Friday 9:00 – 3:00

All showings are by appointment only.

Is there a long-term lease?

No, the rental agreement is month-to-month.

When is my rent due?

Your rent is due on the first (1st) day of the month.  If payment is not received by the end of the day on the fifth (5th), a late fee will be assessed, and you will be locked out of your unit until any remaining balance is paid.

Will I receive a monthly “bill”?

No, we do not send a monthly bill.

What forms of payment do you accept?

We accept Automated Payments (ACH), Checks, Credit Cards, Cashiers Checks and Money Orders.  Sorry No Cash.  You may mail your payment or place it in the drop box located at our office.

806 S 48th Ave

Wausau, WI 54401

What Can’t I store?

Flammable, explosive, or illicit materials are not allowed. Occupying the unit as living quarters is prohibited by law and is cause for immediate eviction. Storage of live animals is not allowed.

How tall / wide are your doors?

Door sizes vary by unit size and range from 3’10” to 8’6″ wide and 6’7″ to 7’10” tall. Our doors are roll-up doors, easy to operate and coil up once opened. If you have specific door requirements, call our office at 715-848-9161 or email StorRightStorage@gmail.com and we will find the best solution for your needs.

Do I need to provide my own lock?

You may use your own lock. We recommend a disk lock. You must keep your unit locked at all times. We inspect all locks periodically. When you move out you must remove your lock.

Does the facility assume any liability for the goods I store?

No, we recommend contacting your home or renter’s insurance agent. Adding stored goods to an existing policy is usually inexpensive, or may already be covered.

May I allow friends or relatives to access my unit?

You may allow anyone you choose to have access by accompanying them on the premises or noting their name on your rental agreement.

Can I share access to the space with my family and coworkers?

Yes, you decide who may have access to your storage unit.

What if I or one of my guests damages my unit or another building or fixture on the property?

You are liable for any damage to the unit or any other part of the property that is caused by you or your guests.  Stor-Right Storage shall be held  harmless from any claim or cause of action arising out of Tenant’s use of the premises or any part thereof.

How do I get my deposit back when I move out?

If you have given us prior notification that you are moving, your unit is broom-clean, emptied, and in good condition “ subject only to normal wear and tear “ and is ready to re-rent, you may request a refund from the manager. If you qualify, a check will be processed and mailed to your forwarding address.

Can I get a refund?

It is a policy that our self-storage facility does not prorate rental payments for any partial months.

What happens if I lose the key to my storage unit?

You hold the only key to your storage unit. However, if you should misplace it, we have procedures in place to help you access your storage unit.

What sizes and prices are available?

Click here for Storage Unit information.